Your Cart is Empty
At AÉRAE, we strive to provide you with a seamless and enjoyable shopping experience. Below are all the essential details of our shipping policy to ensure your orders reach you smoothly and on time.
We offer a variety of shipping options, including standard and expedited shipping, to suit your preferences.
During checkout, you can select the shipping method that best fits your needs for speed and cost.
Shipping costs are calculated based on:
The total shipping cost will be displayed at checkout, so you know exactly what to expect.
Once you place your order, our team processes it within 1 to 2 business days.
This includes preparing and packaging your order for shipment.
During peak seasons or holidays, processing times may vary, but we will keep you informed of any delays.
Delivery times depend on your selected shipping method and location:
After your order is shipped, you will receive a confirmation email with tracking details to monitor your package.
Once your order has been shipped, you will receive a tracking number via email.
This allows you to follow your package’s journey until it reaches your doorstep.
If your order is missing or arrives damaged, please contact us within 7 days of receiving your package.
Our team will assist you by arranging a replacement or refund, as applicable.
If you have any questions about shipping or your order, feel free to reach out to our customer support team.
Thank you for choosing AÉRAE!
We are committed to providing you with excellent service and ensuring your shopping experience is smooth and enjoyable.